Store Guidelines
Shipping, returns, and sales terms
Detailed guidelines covering domestic and international order delivery timelines, return conditions for bespoke couture garments, and sales policies.
Comprehensive Guidelines
Order fulfillment and return protocols
White-glove shipping options are available for all bespoke bridal gowns, tailored eveningwear, and luxury cosmetic orders to ensure secure transit. Each garment is carefully packaged to maintain fabric integrity, while cosmetic formulations are dispatched under temperature-controlled standards.
Returns and exchanges are evaluated on a case-by-case basis due to the custom nature of our tailored pieces. Unopened cosmetics in original sealed packaging may be returned within standard windows, ensuring complete transparency and adherence to our ethical standards.